Right to Choose

Lake Country Collision

Understanding Your Right to Choose

At Lake Country Collision, we believe in empowering our customers with knowledge about their rights when it comes to auto body repairs. As the longest-standing body shop serving the entire Texas Hill Country, we're committed to transparency and putting your needs first. Our policies are designed to ensure you have full control over your vehicle's repair process. We encourage you to visit us and learn more about how we can assist you with your auto body needs.


You Have the Right to Choose Your Auto Repair Shop in Texas

Under Texas law, you have the right to choose where your vehicle is repaired. You also have the right to have your vehicle towed to any repair facility you prefer — and you only need one estimate.


However, some insurance companies may try to steer you toward their “preferred” shops, a practice known as job steering. Unfortunately, this often leads to lower-quality repairs, as many national chain body shops prioritize keeping the insurance company happy rather than looking out for you.


You Are Not Required to Use Your Insurance Company’s Preferred Shop

At Lake Country Collision, we work for you, not the insurance company. We’re experts in handling insurance claims and will guide you through the process, ensuring you get the quality repair work you deserve.


  • We Fight for Your Best Interests: Not the insurance company’s bottom line
  • No Cutting Corners: We use only quality parts, not cheap aftermarket replacements
  • Certified Technicians: We invest in training from major auto manufacturers to guarantee the best repairs


Trust a Local, Reputable Auto Body Shop

Lake Country Collision is a locally owned and operated body shop, and we take pride in serving our community. Our team lives and works here, and we’re dedicated to providing honest, high-quality repairs.


If an insurance rep tries to pressure you into using a specific shop, just say "No." Don't let them decide who repairs your vehicle. Choose the trusted experts at Lake Country Collision — where your car gets the care and attention it deserves. Visit us and start the conversation about your auto body repair needs today.

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