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FAQs

Lake Country Collision

Have an auto collision repair or mechanical service-related question? We have the answer. Check out these FAQs and visit us today for more information!

  • What makes Lake Country Collision different from other auto repair shops?

    Lake Country Collision has been the most trusted auto body shop in the Texas Hill Country since 1984. Our locally owned and operated business brings decades of experience in collision repair and general auto repairs. We differentiate ourselves through personalized service and by prioritizing our customers' interests over those of insurance companies.
  • How does a paintless dent repair (PDR) work?

    Paintless dent repair is a specialized technique that utilizes custom tools to carefully manipulate the metal back to its original shape, effectively removing dents without affecting the paint. This method is particularly effective for minor dents and hail damage. As collision repair experts, we excel in PDR to efficiently restore vehicles to their pre-damage condition.
  • Can you repair suspension systems and perform wheel alignments after an accident?

    At Lake Country Collision, we specialize in collision repair, which includes suspension repairs and alignments for vehicles involved in accidents. We also offer suspension repair services for any vehicle, regardless of collision involvement. Our team restores suspensions to optimal condition, ensuring safe and smooth driving. If your vehicle exhibits symptoms like pulling to one side, uneven tire wear, or an off-center steering wheel, it likely requires a wheel alignment. Our comprehensive suspension repair services include thorough alignment checks to maintain your vehicle's performance and reduce tire wear.
  • What are the benefits of a professional collision repair shop like Lake Country Collision?

    As a locally owned collision repair shop, Lake Country Collision prioritizes high-quality repairs using OEM (Original Equipment Manufacturer) parts. We specialize in post-accident vehicle repairs, focusing on restoring both structural integrity and appearance. Our dedicated team works efficiently to return your vehicle to the road in a safe condition, and we stand behind our work with a lifetime guarantee.
  • Do you work with all insurance companies for auto repairs?

    Lake Country Collision collaborates with all major insurance companies to streamline the claims process for our customers. We manage negotiations, handle paperwork, and ensure you receive the repairs you're entitled to. Our commitment is to you, not the insurance company, and we strive to deliver the highest level of service possible.
  • What is the difference between OEM and aftermarket parts for collision repair?

    OEM (Original Equipment Manufacturer) parts are produced by the same manufacturer as your vehicle and are designed to meet factory specifications. While some repair shops may opt for less expensive aftermarket parts, at Lake Country Collision, we prioritize your vehicle's safety and performance by using OEM parts.
  • How do I get a free estimate for my auto repairs?

    Obtaining a free estimate from Lake Country Collision is straightforward. You can either visit our shop for a quick assessment or request an estimate via our website to schedule an appointment for a detailed evaluation of your vehicle's repair needs.

  • Can I have my wrecked vehicle towed to your shop?

    Texas law allows you to choose the destination for your vehicle's tow. We advise against being influenced by insurance companies to use inferior repair shops. Lake Country Collision provides towing services for customers who need to transport their vehicles to our facility, whether due to an accident or mechanical failure. We will arrange for safe and secure towing to our shop.
  • Can you repair suspension systems on any vehicle, not just after an accident?

    Lake Country Collision offers suspension repair services for all vehicle makes and models, including cars, trucks, and SUVs, regardless of accident involvement. While we specialize in collision-related suspension repairs, our skilled team also addresses regular maintenance issues and repairs resulting from normal wear and tear.
  • What should I do if my vehicle has been in a collision?

    If your vehicle has been involved in a collision, we recommend contacting Lake Country Collision immediately. Our team will manage your auto body repairs, assist with insurance claims, and ensure your vehicle is restored to its original condition. Our experts are prepared to guide you through the process, making it as smooth and stress-free as possible.

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